Insurance Billing As A Benefit For All Our Customers

Texas Dry Out & Restoration offers the convenience of insurance billing as part of our services, streamlining the process for all our customers. With years of expertise in managing water damage insurance claims, our team ensures a smooth process. We prioritize documenting every detail and understanding insurance protocols, allowing our customers to focus on their daily lives amidst water loss concerns. Serving the entire Austin area and surrounding regions including Round Rock, Belton, Burnet, Pflugerville, Hutto, Temple, Kempner, Georgetown, Lampasas, and Killeen, we’re committed to providing comprehensive support.

Understanding Your Coverage and Filing Process

When your home floods due to an unexpected accident, your homeowners’ insurance will likely cover the costs of cleaning up, drying out, and restoring the water damage. Insurance policies vary, but most include water intrusion as a “covered peril”. Understanding your policy is crucial, and our experts can help you figure out if your damages are covered.

To start a claim, get in touch with your insurance agent or company right away. They’ll let you know what forms or documents you need to support your claim. It’s also important to prevent further damage to your home, like boarding up or cleaning water from backed-up drains.

The insurance company will send a claims adjuster to assess the damage and determine payment. These adjusters could be company employees or independent contractors. Be cooperative during their investigation, and take notes during their visit. If there are disagreements, try resolving them with your insurer first. And don’t feel pressured into agreeing with something you’re not comfortable with. Having your contractor meet with you and the insurance adjuster might help sort things out.

Tips for Handling Insurance Claims

Keep Copies Of All Correspondence

Whenever you communicate with your insurance company, be sure to keep copies and records of all correspondence, including information about your telephone and in-person contacts, including the date, name and title of the person you spoke with and what was said.

Ask Questions

If there is a disagreement about the claim settlement, ask the company for the specific language in the policy in question. If this disagreement results in a claim denial, make sure you obtain a written letter explaining the reason for the denial and the specific policy language under which the claim is being denied.

Don’t Rush Into A Settlement

If the first offer made by an insurance company does not meet your expectations, be prepared to negotiate to get a fair settlement. If you have any questions regarding the fairness of your settlement, seek professional advice.